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Customer Support

We are here to support you. Contact us with your questions.

Need some help? Are you having trouble with instructions. Do you have a warranty question? Glideaway strives to provide our customers with support they need. Search our FAQ, warranty, catalog, or instructions for supplemental support. You can also use the contact us page for a more personal approach. Send us your comments or questions about either our products or our web site. We will do the best we can to help you and solve any issue you are having with your Glideaway sleep product.

We have set up the following pages to assist you in finding answers. These will help you find the best solution for the issue you hare having.


Here you will find numerous instructions on how to assemble our bed frames as well as our other sleep products. View and download them in pdf form. If you have lost your instructions or no instructions were included when you purchased your product, check here for help. Still can’t find it? Contact us


If you have a question, we may have an answer ready for you here. View our frequently asked questions to find answers regarding common questions about our products.  Still can’t find the answer? Contact us


Want to view all of our bed frames Sleepharmony mattresses and other sleep products in one place. Download pdf catalogs of all the Glideaway and Sleepharmony products. Still can’t find the answer? Contact us


Glideaway aims to produce bed frames and other sleep products that are designed and manufactured to the highest quality standards. In addition to our standards we provide limited warranties on our products to protect you and your purchase. Find more information on these warranties here. Still can’t find the answer? Contact us