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Warranty and Claims


Glideaway is committed to customer satisfaction.

We provide limited warranties on our products to protect you and your purchase.
If you have questions or would like an additional copy of your product’s warranty please contact us.
The warranty only extends to the original purchaser. The following information is required to obtain service under the warranty.

• Proof of purchase with date.
• Place of purchase.
• Purchase price.

If you believe your Glideaway product is defective, please contact the retailer from which you purchased your item. If you have moved or the store has closed, contact us in the following ways.
If you need to make a claim on a mattress or pillow protector product please report the claim directly to Glideaway headquarters.
• call us at 1-800-428-5222.
• email us.
• You may also use the contact us page.

Make a Warranty Claim | Claim Your Ascend Headboard Brackets