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Make a Warranty Claim

If you would like to make a warranty claim for one of our products, please complete the following form.

Please allow 24-48 hours for a response
Claims may take 2-4 weeks to complete

Please choose which product in which you would like to make a claim.

Please complete all of the requested information.
Also, please keep your mattress protector until it is requested by Glideaway Claims Department. (We will send a prepaid return kit to return the defective protector)

Enter the size of the Mattress Protector
Enter the date of the incident
Please include photos that show the incident
Begin typing the name or model number of your Comfort base and select the one that corresponds to your base
The serial number can be found by lifting the head of your base up and looking at the frame of the Comfort Base.
Please include photos that show the incident
Describe the warranty claim
Glideaway