Home PageProductsComfort Base Adjustable BedsComfort Base – FlexStyle Series

Comfort Base – FlexStyle Series

Comfort-base-Logo-web

Comfort Base – FlexStyle Series

 

 

RHYTHM

The most popular features of a Comfort Base were combined to make the Rhythm. With full range head up & down, Sleep Enhancement, Wall Hugging, and LED lighting the Rhythm can be the main attraction or integrated into an existing line-up on a retailer’s floor.

line-break

View additional Comfort Bases.

FEATURES

Xplore-Icon

Xplore-Icon

Navigate-icon

Grand-Icon
Range of Positions Full Range Head & Foot Full Range Head Only Full Range Head & Foot Full Range Pillow, Head, & Foot
Upholstery Fabric Designer Charcoal Upholstery Fabric Classic Beige Upholstery Fabric Upscale Taupe Upholstery Fabric Designer Charcoal Upholstery Fabric
Premium Deck-on-Deck Design Single Deck Design Check-Mark Check-Mark Check-Mark
Recessed Steel Legs Check-Mark Check-Mark Check-Mark Check-Mark
German Frame Construction Check-Mark Check-Mark Check-Mark Check-Mark
German Engineered Motor Check-Mark Check-Mark Check-Mark Check-Mark
Safety Plus™ Features Check-Mark Check-Mark Check-Mark Check-Mark
Fits in/On Top of Most Bed Frames Check-Mark Check-Mark Check-Mark Check-Mark
Wireless Remote Control Check-Mark Check-Mark Check-Mark Check-Mark
3 Pre-programmed Positions: Check-Mark Check-Mark Check-Mark Check-Mark
Storage Pocket for Remote Check-Mark Check-Mark Check-Mark Check-Mark
Programmable Memory Positions Check-Mark Check-Mark Check-Mark Check-Mark
Pillow Tilt Check-Mark Check-Mark Check-Mark Check-Mark
LED Flashlight Check-Mark Check-Mark Check-Mark Check-Mark
LED Under-bed Lighting Check-Mark Check-Mark Check-Mark Check-Mark
Charging Station w/ 4 USB Ports Check-Mark Check-Mark Check-Mark Check-Mark
Wall Hugging Design Check-Mark Check-Mark Check-Mark Check-Mark
Sleep Enhancement Technology Check-Mark Check-Mark Check-Mark Check-Mark
Weight Capacity* 800lb Total Weight Capacity* 800lb Total Weight Capacity* 800lb Total Weight Capacity* 800lb Total Weight Capacity*

Frequently Asked Questions

Mattress Questions

Will my Comfort Base work with an innerspring mattress, hybrid mattress, air mattress or foam mattress?

Yes. Glideaway Comfort Bases are compatible with most innerspring, hybrid, foam, and air mattresses of any brand.

If you prefer an innerspring mattress, it is important to note that mattresses with a border wire are not compatible with Comfort Bases. If possible, we suggest purchasing your mattress and the Comfort Base at the same time to create a personalized sleep system that works well together.

Purchase Questions

How much does a Comfort base cost and where can I find one?

We do not sell directly to the public, only to retailers. The individual retailers determine the price of the Comfort Bases. To get an idea of pricing, you can visit a store or check retailer's websites. Click here to find a store.

Do I need to purchase special sheets to go on my mattress with the Comfort Base?

No, Comfort Bases do not conflict with standard size bed sheets.

Can I still use my headboard, foot board and side rails with the Comfort Base?

In many cases, yes you can. The bases are made to fit within industry-standard size beds, similar to a standard box spring/foundation and steel bed frame. The base easily attaches to most standard-size headboards and a headboard bracket kit is available for all models of Comfort Bases. Different leg heights are available as well so you can adjust the height of your base.

Will I still need a bed frame?

No. A Comfort Base takes the place of your steel bed frame.

Will I still need a box spring or foundation?

No. A Comfort Base takes the place of your box spring or foundaton. You place your mattress directly on top of the base.

Do Comfort Bases come with a mattress?

No. The base is an independent part of the bed that replaces the box spring. The adjustable-friendly mattress of your choice rests on top of the base.

Feature Questions

What is does the feature “Wall Hugging” mean?

If a Comfort Base has the Wall Hugging feature it does not move away from the wall or nightstand as the head inclines. Instead, it moves up along the wall, keeping the nightstand within reach.

What is the Sleep Enhancement feature?

Sleep Enhancement utilizes Total Body Vibration created by a single vibe motor placed on the underside of the base, in the mid-back area. The vibrations ease you to sleep and provide you with health benefits like increasing circulation, alleviate muscle fatigue, and reducing stress hormones. It also created a white noise effect, blocking out noises that may interrupt your sleep.

What is the Zero-Gravity position?

The zero-gravity position duplicates the position astronauts take during liftoff. The position is meant to ease the stress on their bodies as they escape Earth’s gravity. The position raises the feet to the same level as the heart. People who have back pain or who would like to increase their circulation often find this position extremely relaxing. It creates a sensation of weightlessness.

What are the benefits of raising the foot of the base?

By elevating your foot you can reduce stress on your heart, increase circulation, and ease back pain.

What are the benefits of elevating the head of the base?

By elevating your head you can reduce stress on your heart, snoring, sleep apnea, heartburn, acid reflux; alleviate a toothache, neck and shoulder tension, headaches, and congestion; improve digestion and breathing, delivering more oxygen to your blood.

Service Questions

How do I Sync two Comfort Bases together to form one Comfort Base?

These instructions are for Comfort Bases with wireless remotes.

  1. Starting from underneath the Base, locate the Control Box and plug in one side of the Sync Cord
  2. Next, locate the Control Box on the Second Base and plug in the other side of the Sync Cord.
  3. Test your Comfort Bases to ensure their movement is synced with each other.

How do I program the Memory Buttons on my Grand Comfort Base?

Memory A and Memory B can be programmed to a custom position.

Step 1: Click the “Flat” button to flatten the bed;

Step 2: Adjust the Head and Foot to desired position.

Step 3: Press and hold Timer/All Off button for 3sec, until backlight LED starts flashing;

Step 4: Release “Timer/All Off” button, then click “Memory A” or “Memory B” button before LED stops flashing. The flashing will then stop immediately to indicate that the custom position has been correctly saved.

To return the Memory buttons to factory settings or reset, hold the “Timer/All Off” button for 6 seconds.

How do I re-set the Zero-Gravity button back to original factory settings on my Navigate and Grand Comfort Base?

The Zero-Gravity button is a pre-set position button on your remote. This button has the ability to be re-programmed to a different position. To change the setting follow the above instructions on programming the memory buttons. If you would like to re-set the button back to the original factory settings follow the below instructions. 

Zero Gravity Re-Programming for the Navigate Comfort Base:

  1. Raise Head to 17 degrees
  2. Raise Foot to 25 degrees
  3. At the same time, press and hold both DOWN buttons for head and foot until the remote starts to flash.
  4. Release these buttons.
  5. Press Zero Gravity button once
  6. Done

Zero Gravity Re-Programming for the Grand Comfort Base:

  1. Raise Head to 17 degrees
  2. Raise Foot to 25 degrees
  3. Press and hold the program button labeled “TIMER/ALL OFF button” until the remote starts to flash.
  4. Release program button.
  5. Press Zero Gravity button once
  6. Done

How do I re-link my control to the Comfort Base?

 

  • Press and hold the Link button (the black round button on the control box located on the bottom of the base) until the LED light on the control box next to the Link button turns on and then off. Release the button and the LED light will blink.
  • Simultaneously press and hold the Head Up and Foot Up button (the left button and middle button located on the top row of the remote) until the remote’s backlight starts blinking.
  • Release the two buttons and the backlight and the LED light on the control box will blink until linked, then they will turn off.
  • Test the bed to make sure it is working, and repeat steps if it is not.
  • If you have repeated these steps a couple of times and you find you still cannot sync the remote to the base, please call 855-581-3095 for further assistance.

Download (PDF, 373KB)

What do I do if I lose the remote control?

You can purchase a replacement remote control directly from us. Be sure to have your Comfort Base’s serial number available so we can help you find the correct remote control for your model. Then call Glideaway Comfort Base Customer Support at 1-855-581-3095 or email them.

What do I do if my adjustable bed base or remote control isn’t working properly?

Please see our troubleshooting questions on this page. If that doesn’t solve your concern, call Glideaway Comfort Base Support at 1-855-581-3095 or email them.

Where can I find the serial number for my adjustable bed base?

The serial number can be found on the underside of the base. Raise the head up of the base to see it.  Split king bases will have two serial numbers.

What are the warranty’s for the Comfort Bases?

Our warranty information is listed within the Owner’s Manuals here. You can register your base here. For specific questions about the warranty or to find out if your base is still under warranty, please call Glideaway at 1-855-581-3095 or email.

Do I have to set up or assemble my adjustable bed base?

In many cases, the people who deliver your adjustable bed base will put it together and set it up for you. Be sure to ask your salesperson about the store’s policies.

What happens if I get my adjustable bed base home and I’m not satisfied with it?

Return policies are set by the individual retailers. Be sure to ask your salesperson about the store’s policies.

Troubleshooting

What should I do if this doesn’t work or I have a problem that isn’t listed here?

Call Glideaway Comfort Base Customer Support at 1-855-581-3095 or email them.

Bed is not level.

Verify all legs on same surface.

Excessive Motor Noise

  • Verify that base is not positioned against a wall, nightstand, or other object that may cause vibration or noise.
  • Verify headboard brackets were removed during installation. Remove headboard brackets if still attached to the underside of base.
  • If base is located on hard surface flooring, place carpet pieces under each leg or caster of the base.
  • If adjustable base is installed over a bed frame, verify vibe motor is not causing bed frame (or bed frame components) to vibrate.
  • Verify that headboard attachment hardware is tightened firmly (if used).
  • Verify there is nothing under the base that could cause noise during adjustable base operation.
  • If air mattress is being used, check to see if the pump is the source of the noise.

Head or foot section will elevate, but will not return to horizontal (flat) position.

  • Base mechanism may be obstructed. Elevate base and check for obstruction. Remove obstruction.
  • Head section may be too close to the wall.
  • Headboard may be too close to the edge of the mattress. Verify a 1.5” (38.1mm) to 2” (50.8mm) distance between headboard brackets and mattress. Adjust if required.
  • Elevate the head or foot section a short distance (with the remote control) to realign the lift/lower mechanisms with the base support platform.

Remote control will not illuminate.

Replace batteries in the remote control.

Adjustable bed base will not function after power outage.

Unplug power cord, wait 30 seconds, and plug back in.

No features of the adjustable base will activate.

  • Try the following troubleshooting steps or contact Glideaway at 1-855-581-3095 or email them.
  • Unplug power cord, wait 30 seconds, and plug in to reset electronic components.
  • Electrical circuit breaker may be tripped. Check electrical service breaker box to verify.
  • Defective surge protection device or electrical outlet. Test outlet by plugging in another working appliance.

The remote control illuminates and appears to be operable but will not activate the adjustable bed base.

Verify power cord is plugged into a working, grounded electrical outlet. A grounded, electrical surge protection device is recommended. Test outlet by plugging in another working appliance.

Thank you for purchasing a Comfort Base!

Register your Comfort Base online by completing the form below. This information should take less than 5 minutes to complete.

Benefits of Registration

Warranty Service

Filling out this form will help you obtain more efficient warranty service in case there is a problem with your product.

Confirmation of Ownership

In case of an insurance loss such as fire, flood, or theft, your registration could serve as your proof of purchase.

For Your Safety

Registering your Comfort Base will allow us to contact you in the unlikely event a safety notification is required.

Only for Omni (CB05) Freestyle (CB00) Prelude (CB075), Xplore (CB1X1), Navigate (CB2N2), and Grand (CB3G3) Ascend (CBE2ASC) Elevation (CB4E4) Eaton Plus (CB-KD75WL) Concorde Royale (CB-KD3) Beaumont Signature (CB-KD2ELV)

Customer Information

Date Format: mm/dd/yy

Product Information

The serial number can be found on the underside of the base. Raise the head up of the base to see it. Split king bases will have two serial numbers.

Purchase Information

Date Format: mm/dd/yy

Quality Customer Care Service & Support Network

Glideaway understands that different customers require different customer service needs.

If you have a troubleshooting question, please first try our FAQ page. If you still need assistance please call 1-855-581-3095

Glideaway offers Superior Customer Care for your Comfort Base:

  • toll-free phone assistance,
  • trouble-shooting,
  • problem-solving,
  • problem diagnostic support,
  • consumer-direct replacement part fulfillment,
  • In-home service scheduling.

We have partnered with the #1 domestic service center in the USA to assure a “hassle-free” program and provide service to your Comfort Bases.

Gaurdsman

Glideaway